Customer Service Profesional Kuala Lumpur Sentral -    

Customer Service Profesional Kuala Lumpur Sentral

SRG Asia Pacific Sdn Bhd

Position : Customer Service Profesional
Salary : RM1,800.0 – RM2,500.0 Per Month
Location : Kuala Lumpur Sentral, Kuala Lumpur
Education : Secondary/SPM/’O’ Level
Job Category : Customer Service / Helpdesk

Job Responsibility

  • Interact with customers via the phone and provide information and assistance.
  • Achieve productivity standards and goals while maintaining the highest level of customer service.
  • Able to resolve the calls within the agreed SLA (Service Level Agreement)

Job Requirements

  • Must possess SPM (at least Credits in BM and English and Passed in Maths subject) or
  • 2 Years of Experience in service Industry. 
  • Willing to work on ROTATIONAL SHIFT basis including weekend and Public Holiday
  • Able to speak and write well in English and Bahasa Malaysia
  • Ability to speak in Mandarin or other Chinese Dialects, would be an advantage
  • Candidate with Inbound call centre experience from BPO or shared service are encouraged to apply

Job Benifits

  • Attractive Salary Packages
  • Easy access to Public Transports (LRT, Monorail and KTM)
  • Career Opportunities (New Hires > SME > QA > TL > SE > Operation Managers)
  • Quarterly Bonus Performance
  • Medical & Hospitalization Benefits.

Apply Now !!